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Enterprise AI solutions

AI that fits your business

Connect marketing, stores, warehouses, office work and work compliance through one AI platform. Start with the data and systems you already use, then turn information into profiles, tasks, alerts and management results.

Use your existing data
Connect existing systems
People confirm key results
Enterprise AI solutionsFrom business problems to working workflows

Start with your business priority

Enterprise AI capabilities for the work in each scenario.

More enterprise scenarios

Build on your industry and team requirements.

Customer service & aftercare

05

Answer questions from business knowledge and connect orders, bookings, tickets and human handoffs.

  • Knowledge answersPrepare answers from reviewed product and service information.
  • Ticket assignmentAssign complex issues with conversation context.
  • Service follow-upPlan follow-ups from service outcomes and record feedback.
What changes

See unanswered enquiries, cross-team tickets and follow-up feedback together.

Business operations & workflows

06

Connect forms, documents, approvals and tasks with a clearer operational view.

  • Documents and formsExtract key fields to reduce repeated entry.
  • Tasks and approvalsRoute tasks by company rules with human approval for key matters.
  • Business summariesSummarize connected data with traceable source records.
What changes

Trace approval stages, task owners and report data to their records.

Manufacturing & equipment

07

Use production and inspection records to support quality checks and maintenance tasks.

  • Visual quality checksConfigure defect detection with human review of suspected issues.
  • Equipment alertsUse sensor and maintenance records to identify unusual signals.
  • Maintenance tasksConnect devices, people, tasks and outcomes with review records.
What changes

Connect quality issues, equipment alerts and maintenance progress to production assets.

Healthcare & eldercare services

08

Support enquiries, bookings, service records and follow-ups with professional handoffs.

  • Service and bookingsAnswer service questions from approved information and collect booking needs.
  • Records and follow-upsOrganize authorized service records and follow-up tasks.
  • Professional handoffQualified professionals handle diagnosis, medication and care decisions.
What changes

Make bookings, records and incomplete follow-ups visible with timely professional handoffs.

Education & administration

09

Use course knowledge for preparation, questions and administration, connecting enrolment and family communication.

  • Course assistantRetrieve courses and teaching resources to assist preparation.
  • Enrolment and adminAnswer using institutional rules and collect enrolment needs.
  • Learning and service tasksOrganize feedback and tasks for teacher review and follow-up.
What changes

Keep course questions, enrolment requests and teacher tasks organized separately.

Agriculture & food operations

10

Connect production, environment, quality and cold-chain records with traceable actions.

  • Environment and workOrganize sensor and production records with change alerts.
  • Quality and gradingConfigure image checks for products with staff review.
  • Movement and traceabilityLink batches, cold-chain and tasks with process records.
What changes

Review environment issues, quality and batch movement together with action outcomes.

Security & site management

11

Connect video, access and inspection records to support alerts and assigned site responses.

  • Video and accessConnect authorized devices and consolidate event information.
  • Alerts and checksFlag suspected issues with footage for human checks.
  • Inspection and responseAssign inspections, responses and reviews with recorded outcomes.
What changes

Link alerts, attendance, actions and reviews within one incident record.

Hotels & hospitality

12

Help reception organize bookings, guest needs and feedback, then assign housekeeping and service tasks.

  • Bookings & arrivalExtract arrival times, room types and special requests for reception review.
  • Service tasksAssign cleaning, repairs and guest requests, with reminders for open items.
  • Handoffs & feedbackSummarize handoff priorities and recurring complaints to improve service.
What changes

Clear shift notes, assigned service tasks and visible progress for guest requests.

Procurement & suppliers

13

Organize supplier quotes, orders and delivery records, highlighting missing information and delays.

  • Quote comparisonExtract specifications, prices, taxes and lead times, flagging incomparable terms.
  • Orders & deadlinesRecord commitments and remind teams of deadlines or open questions.
  • Receiving & exceptionsOrganize shortages, damage and inspection feedback with a resolution record.
What changes

Comparable quote terms, recorded commitments and clearer procurement-to-receiving handoffs.

Deployment that fits

Your business determines where data belongs

Cloud deployment

For a quick start and distributed collaboration, with authorized data connections.

On-premises deployment

Process models, knowledge and sensitive data within your enterprise environment.

Hybrid deployment

Keep site and sensitive data local while syncing authorized results for distributed teams.

Customer cases

Changes in everyday business

See how teams connect AI with their existing work in telecom service, appliance retail, car sales and warehouse operations.

TELECOM RETAIL SERVICE · Business setting
Telecom service setting. The project covers reception, counter service and post-visit follow-up.
TELECOM RETAIL SERVICECustomer practice

CLIENT PRACTICE · CHINA MOBILE CITY RETAIL CENTER

The visit ends The service continues

At a China Mobile retail center in one city, AI support extends from counter questions to follow-up after customers leave.

Plan enquiries, device sales, complaints and business needs meet at the same counter. Repeated questions occupy staff during busy periods, while open requests need several people and systems to continue.

The upgrade puts approved knowledge into an employee assistant. It helps identify needs, retrieve policy and draft service summaries. After staff confirmation, open items become tasks or tickets and business leads enter CRM for assignment.

The change is in the handoff: the next employee sees the earlier conversation, while open work has an owner and a reminder.

Service record

A structured summary is ready as each enquiry ends

Follow-up

Open items carry a named owner and due date

Cross-team work

Retail and follow-up teams work from the same customer record

Current case CHINA MOBILE

LET'S FIND YOUR NEXT STEP

Let's make your everyday business work better

Tell us about your products, customers and team. We'll find a practical place to start together.