tuntas.ai / ENTERPRISE-WIDE AI SOLUTIONS

Put intelligence wherever enterprise value is created

From growth and service to production, operations and decision-making, tuntas.ai identifies where AI can create the greatest impact, reshapes the work around it and connects the systems your teams already use—turning one valuable starting point into progress across the enterprise.

FLEXIBLE DEPLOYMENT

Deploy AI around your business while keeping enterprise data under your control

Solutions can launch in the cloud or run in dedicated, private or hybrid environments. tuntas.ai recommends the right approach based on real-time needs, data sensitivity, organizational scale, network conditions and operating responsibilities.

SaaS cloud service

Quickly enable industry assistants, enterprise knowledge, process automation and coordination across locations, with ongoing upgrades and operational support from tuntas.ai.

  • Fast launch
  • Role-based access
  • Continuous upgrades
For teams that want a fast rollout and continuous access to new capabilities

Dedicated environment

Use an independent application and data environment connected to your enterprise accounts for easier management across complex organizations.

  • Independent environment
  • Enterprise accounts
  • Dedicated management
For enterprises with multiple teams, business units or dedicated management needs

Private and on-premises

Run knowledge assistance, document understanding and selected AI services in your own environment, keeping sensitive customer, legal and business information local.

  • Keep data local
  • Enterprise-owned keys
  • Selected AI services
For organizations with clear local-processing and sensitive-data requirements

Hybrid deployment

Process sensitive information locally while sharing tasks and necessary outcomes through the cloud so distributed locations and field teams can keep working together.

  • Local sensitive data
  • Cross-team collaboration
  • Offline continuity
For distributed locations, field teams and mixed network conditions

WORKS WITH EXISTING SYSTEMS

Keep the systems you know, then bring AI across the entire workflow

Enterprises do not need to start over for AI. tuntas.ai works with the CRM, ERP, MES, WMS, HIS, LMS, contact-center and data platforms already in place, helping important information reach the right team at the right time and turning AI guidance into work that can be acted on and followed through.

The systems your enterprise already uses

Keep the tools your teams know and the data you have built, without replacing everything simply to adopt AI.

Customer and growth

CRM, SCRM, marketing channels, service, customer records, opportunities and conversations

Operations and transactions

ERP, POS, OMS, WMS, finance, products, inventory, orders and settlement

Production and industry services

MES, SCADA, HIS, LMS, work orders, IoT, quality and field tasks

People, knowledge and security

SSO, roles, enterprise knowledge, video, access control and data platforms

tuntas.ai CONNECTION & COORDINATIONSystem connections · Task updates · File exchange · Enterprise accounts · Smart devices

Less duplicate work · Smoother task flow · A clear record at every step

FITTED TO YOUR CURRENT ENVIRONMENT
A better way of working, once connected

Every recommendation finds an owner, and every action returns to the processes your enterprise already relies on.

Important information appears when it mattersCustomer, order, production and field updates reach the right teamAI guidance becomes clear actionForecasts, reminders and exceptions become tasks with clear ownershipTeams stay in control of critical decisionsPricing, customer promises, compliance and high-risk decisions keep human approvalResults return to the systems of recordComplete records support continued follow-up, review and improvement

Improvements teams can feel every day

Keep familiar enterprise accountsEmployees sign in the way they already knowStop entering the same information twiceCustomers, orders and locations stay accurately connectedMove work forward more reliablyRecover from issues without losing tasksSee the complete journeyImportant actions, approvals and outcomes remain visible

TEN ENTERPRISE AI SCENARIOS

From one business need to a complete path from insight to results

The ten scenarios are designed around work that matters. Each one shows what needs to improve, how AI supports the team, which actions follow, where people stay in control and which business results can be seen over time.

MARKETING, LEAD GENERATION & SALES GROWTH

ENTERPRISE AI SOLUTION

Turn intelligent outreach into consistent, accountable sales follow-up

BUSINESS PRIORITY

Leads arrive through websites, campaigns, calls and messaging channels, but slow responses and inconsistent follow-up make it difficult to connect marketing spend with revenue.

WHERE TO START

Start with one priority channel, one sales team and one opportunity workflow

SUCCESS METRICS

Time to first response · qualified lead rate · follow-up completion · lead-to-sale conversion

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Website, advertising and event leadsPhone, WeCom and WhatsApp conversationsCRM customer records, opportunities and contact history
AI CAPABILITIES
AI-powered outbound calling and multi-turn conversationsBuying-intent detection and lead scoringAI sales copilot with recommended next steps
INTEGRATED WORKFLOW
Assign leads and opportunities to the right sales teamCreate follow-up tasks and personalized outreachUpdate CRM records and channel attribution
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Faster first responseFewer missed follow-upsA conversion journey teams can review

CUSTOMER SERVICE & AFTER-SALES OPERATIONS

ENTERPRISE AI SOLUTION

Connect every enquiry, ticket, quality review and follow-up

BUSINESS PRIORITY

Hotlines, online chat, social channels and ticketing systems operate separately. Agents repeatedly search for answers, supervisors review only a sample, and important context is lost during team handovers.

WHERE TO START

Start with one high-volume service or after-sales workflow where service knowledge is already well documented

SUCCESS METRICS

Time to first response · first-contact resolution · quality-review coverage · on-time ticket resolution

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Hotline, online chat and social messagesTickets, orders and service historyProduct information, policies and service knowledge
AI CAPABILITIES
Speech recognition with real-time agent guidanceIntent-based routing and sentiment analysisComprehensive quality review with knowledge assistance
INTEGRATED WORKFLOW
Create, route and monitor tickets against SLAsEscalate cases to specialists or service recoverySchedule follow-ups and refresh the knowledge base
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
More consistent first responseConsistent service standardsTraceable case resolution

OPERATIONS MANAGEMENT & WORKFLOW AUTOMATION

ENTERPRISE AI SOLUTION

Turn documents, meetings, knowledge and approvals into accountable workflows

BUSINESS PRIORITY

Contracts, invoices, reports, meeting actions and approvals still move between email and spreadsheets, creating duplicate data entry, unclear ownership and inconsistent records for important decisions.

WHERE TO START

Start with one high-volume document type or one cross-functional approval workflow

SUCCESS METRICS

Average processing time · automation rate · rework rate · overdue items

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Contracts, invoices and management reportsMeeting notes, enterprise knowledge and policiesApprovals, tasks and organizational permissions
AI CAPABILITIES
Document extraction, comparison and verificationSecure access to enterprise knowledge based on permissionsBusiness forecasting, anomaly detection and AI assistance
INTEGRATED WORKFLOW
Create approvals, tasks and clear ownershipCoordinate teams and escalate exceptionsSynchronize confirmed decisions and outcomes
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Less duplicate data entryClear ownership and progressTraceable decision records

MANUFACTURING & ASSET-INTENSIVE OPERATIONS

ENTERPRISE AI SOLUTION

Connect quality, equipment, process knowledge and frontline operations

BUSINESS PRIORITY

Quality and equipment issues are recorded across vision systems, sensors, MES and manual logs. Critical expertise remains with a few specialists, leaving detection, work orders, root-cause analysis and SOP updates disconnected.

WHERE TO START

Start with one production line, one critical equipment class or one high-cost failure mode

SUCCESS METRICS

First-pass yield · issue detection time · unplanned downtime · mean time to repair

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Machine data, sensors and visual inspection feedsMES work orders, quality records and maintenance historyProcess SOPs, technical drawings and expert knowledge
AI CAPABILITIES
Visual quality inspection and defect detectionPredictive maintenance and early risk alertsProcess knowledge, root-cause analysis and digital-twin support
INTEGRATED WORKFLOW
Recommend reinspection, controlled shutdowns or maintenanceDispatch issue-resolution tasks to operators and specialistsVerify results and update SOP knowledge
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Earlier defect detectionEarlier warning of equipment riskReusable frontline expertise

HEALTHCARE & SENIOR CARE OPERATIONS

ENTERPRISE AI SOLUTION

Deliver more continuous non-clinical service while keeping professional judgement in control

BUSINESS PRIORITY

Enquiries from patients and families, appointments, service navigation, follow-ups and care records are fragmented. Teams repeat the same communication and may escalate important cases to the right professional too late.

WHERE TO START

Start with lower-risk workflows such as non-diagnostic enquiries, appointments, discharge follow-up or ongoing care

SUCCESS METRICS

Time to first response · appointment completion · follow-up completion · timely professional escalation

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Enquiries, appointments and service navigationFollow-up, care and service recordsApproved organizational knowledge and service policies
AI CAPABILITIES
AI service assistants for patients and familiesSpeech transcription and structured record creationFollow-up reminders, risk prioritization and approved knowledge support
INTEGRATED WORKFLOW
Arrange appointments and guide people to the right serviceCreate follow-up and care tasksEscalate cases to clinical or service professionals
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Fewer repeated enquiriesMore continuous follow-upA traceable service journey

RETAIL, F&B & HOSPITALITY

ENTERPRISE AI SOLUTION

Turn local demand, customer activity, orders and reviews into clear store actions

BUSINESS PRIORITY

Local platforms, bookings, POS, customer data, inventory, reviews and store tasks sit in separate tools. Headquarters cannot easily determine whether each location should prioritize service, replenishment, recovery or customer outreach.

WHERE TO START

Start with one region, one location type or one high-volume customer journey

SUCCESS METRICS

Enquiry conversion · booking-to-visit rate · issue resolution · repeat-purchase rate

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Local platforms, bookings, orders and enquiriesPOS, customer, inventory and fulfilment dataReviews, complaints and store tasks
AI CAPABILITIES
AI assistants for enquiries, bookings and guided sellingCustomer segmentation, repeat-purchase prediction and demand forecastingReview analysis, inventory alerts and store operations assistance
INTEGRATED WORKFLOW
Assign service tasks to the right location and staffCreate replenishment, service and complaint-recovery tasksLaunch follow-up and repeat-purchase journeys
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
More consistent demand captureConsistent execution across locationsData-informed retention programs

FINANCIAL SERVICES, INSURANCE & COMPLIANCE

ENTERPRISE AI SOLUTION

Increase service capacity while maintaining clear compliance and audit controls

BUSINESS PRIORITY

High enquiry volumes, changing regulations and sensitive documents leave service, sales, claims, collections and internal control teams dependent on manual policy searches, sample-based reviews and fragmented records.

WHERE TO START

Start with one customer-service, claims-document or compliance review workflow

SUCCESS METRICS

Average handling time · quality-review coverage · human review hours · risk resolution rate

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Customer enquiries, applications and service requestsContracts, transactions and claims documentsRegulations, internal policies and access permissions
AI CAPABILITIES
AI compliance and employee assistantDocument understanding, fraud indicators and risk scoringComprehensive quality review, sensitive-data masking and risk alerts
INTEGRATED WORKFLOW
Verify identities, documents and policy requirementsRoute higher-risk cases for human reviewBuild an audit-ready evidence trail and remediation tasks
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Consistent customer guidanceEarlier risk detectionComplete, audit-ready records

AI-ENABLED EDUCATION

ENTERPRISE AI SOLUTION

Use AI to support teaching, academic administration and personalized learning

BUSINESS PRIORITY

Course materials, question banks, assignments, learner progress, admissions enquiries and administration are fragmented. Educators repeat preparation and support work, while institutions identify learning or service issues too late.

WHERE TO START

Start with one course, one learner cohort or one high-volume admissions or administration service

SUCCESS METRICS

Lesson-preparation hours · support response time · learning-task completion · administration time

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Courses, question banks and teaching resourcesLearning activity, assignments and assessment recordsAdmissions, academic administration and service data
AI CAPABILITIES
AI assistant for knowledge queries and lesson preparationLearning-progress analysis, content recommendations and error diagnosisAI assistants for admissions and academic services
INTEGRATED WORKFLOW
Create differentiated learning and teaching guidanceSchedule learner support, administration and intervention tasksSummarize family communication and service needs
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
More efficient lesson preparationMore timely learner supportClearer academic coordination

AGRICULTURE & FOOD INDUSTRY

ENTERPRISE AI SOLUTION

Connect production, quality control, traceability and supply coordination

BUSINESS PRIORITY

Environmental, crop, livestock, processing, quality, warehouse, order and traceability data are fragmented. Production risks surface too late, while quality evidence and supply plans remain difficult to align.

WHERE TO START

Start with one production site, one processing line or one priority quality risk

SUCCESS METRICS

Issue detection time · forecast variance · traceability completeness · quality-issue resolution

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Environmental, crop, livestock and equipment dataProcessing, food-quality and production-lot recordsOrders, warehouse, supply and traceability data
AI CAPABILITIES
Computer vision for disease, growth and quality inspectionYield, demand, inventory and risk forecastingProduction-lot traceability, quality knowledge and AI issue support
INTEGRATED WORKFLOW
Create inspection, response and verification tasksOptimize production, procurement and inventory plansConnect production lots with quality evidence and accountable owners
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Earlier risk detectionMore reliable production and supply planningClear, traceable quality ownership

AI-ENABLED SECURITY OPERATIONS

ENTERPRISE AI SOLUTION

Detect, assess, respond to and learn from every security incident

BUSINESS PRIORITY

Video, access-control, environmental-sensor, patrol, visitor and asset alerts are high-volume and disconnected. Security teams face duplicate alerts, false positives, unclear ownership and incomplete evidence trails.

WHERE TO START

Start with one priority zone, one high-risk incident type and one response SOP

SUCCESS METRICS

Valid-alert rate · incident detection time · response time · on-time resolution

tuntas.ai / ENTERPRISE AI SOLUTION BLUEPRINT FROM BUSINESS PRIORITY TO OUTCOME
AVAILABLE BUSINESS DATA
Video, access-control and environmental sensorsPatrol, visitor and asset recordsSecurity policies, response plans and incident history
AI CAPABILITIES
Visual detection of incidents and unusual behaviorCross-source incident correlation, deduplication and risk prioritizationResponse guidance and evidence analysis
INTEGRATED WORKFLOW
Consolidate alerts and assign accountable ownersLaunch verification, emergency response or escalation workflowsArchive evidence, confirmed findings and post-incident reviews
BUSINESS OWNERS APPROVE CRITICAL DECISIONSACCESS CONTROL · PROCESS RECORDS · SECURITY AUDIT
BUSINESS OUTCOMES
Fewer irrelevant alertsClear response ownershipA complete record for post-incident review

Turn your next enterprise upgrade into an AI solution built for real work

Tell us which part of the business you want to improve, which systems your teams already use and what result you want to achieve. The tuntas.ai solution team will identify the right starting point, choose the AI capabilities it needs and map a practical implementation path—from one valuable pilot to wider adoption across your enterprise.

Get an Enterprise AI Solution